About Royal Concierge and Security
A team built on trust, trained for excellence
Royal Concierge and Security Inc. specializes in high-rise, low-rise, loft and gated community security and concierge across Ontario — dedicated in providing a professional and exceptional service.
Our mission
Dedicated in providing a professional and exceptional service
Royal Concierge and Security has high expectations when it comes to security service. With leadership and support from the front office, all the tools are provided to our staff to ensure we achieve success as one. We are a team.
Our goal is simple — to not only meet but exceed our clients' expectations with reliable, professional, and customized security solutions for high-rise, low-rise, loft and gated communities across Ontario.
50+
Clients protected
120+
Licensed guards
15+
Active sites
5+
Years of experience
Why Royal
What sets us apart
Security Staff
Our security personnel are highly trained, skilled, and knowledgeable. They are equipped to perform their duties at the highest service level, ensuring safety, professionalism, and peace of mind at all times.
Management
Our management team is immediate, effective, and supportive. With energy and passion, we engage closely with clients while training and supporting our staff to deliver the best security solutions.
Customer Service
Our staff are given the tools and training to handle challenging situations with flexibility. Our 'Service First' approach ensures we take initiative by engaging proactively — setting the right tone, presence, and reassurance.
Our Clients
Our clients are our top priority. We value every client relationship, respond promptly within our 24-hour policy, and remain dedicated to keeping our clients informed, supported, and fully satisfied.
A word from our president
Statement of purpose
Our purpose is to deliver professional, reliable, and client-focused security and concierge services that enhance the safety, comfort, and operational integrity of the communities and organizations we serve.
Our roles extend beyond physical protection — from responding to fire alarms, water leaks, flooding, medical emergencies, theft, trespassing, and noise complaints, to routine duties like CCTV monitoring, access management, parking permits, and incident documentation. We assist people in stressful situations with professionalism, empathy, and efficiency.
We are built on accountability, responsiveness, and professionalism — supported by structured training and ongoing supervision.
Dillan Mohammed
President & CEO, Royal Concierge and Security Inc.
Client voices
Trusted by the people who run Toronto's buildings
Top tier in this industry
We switched to Royal in the past 3 years. Their follow up, follow through, attention to detail and exceptional communication and training position Royal's service among the top tier contractors in this industry. All the staff are proud, sharp, and treat our building as their home.
Craig Gagliano
Board President, TSCC 1978
Reliable when it matters most
At our high-traffic, 44-floor downtown property, Royal Concierge and Security has consistently proven to be reliable, dedicated, and hardworking. I can always count on them when it matters most — highly responsive during emergencies, quick, professional, and efficient.
Wayne Sauder
ICON Property Management
A high standard of quality service
I have had the pleasure of knowing and working with Dillan who has always demonstrated a great work ethic and dedication to maintaining a high standard of quality service. Dillan is an intelligent, capable, trustworthy and personable individual.
Marco Delgado
Crossbridge Condominium Manager
Diversity, vision, and care
What makes Royal Concierge and Security unique from other organizations are people. Royal Concierge and Security believes diversity, vision, and care are the first steps to securing your assets. The CEO Dillan Mohammed is highly experienced in security platforms and field services.
Mike Hutton
25 years in the security industry
Partner with a team that treats your property like its own
Free on-site consultation. Customized coverage plan. 24-hour response.