Training programs
Preparing guards with knowledge, skills & confidence
Every Royal guard is trained for the realities of condominium security — emergencies included. Our programs prepare our people for the field, not just the exam.
What we cover
Six programs, one professional standard
Basic Fundamentals Training
All the essential skills new guards need before entering the field — from customer service and report writing to CCTV operations and suite entry procedures.
Condominium-Specific Training
Front-desk and site-specific service standards for high-rise condominium communities.
Fire Systems Training
Alarm systems, alarm response, resetting fire panels, maglocks and elevators, and proper documentation.
Flood / Water Leak Response
Containing the situation, escalating to the point of contact, investigating, collecting photo and video evidence, and filing incident reports.
Elevator Entrapment Response
Contacting professionals, calm communication with entrapped persons, triaging emergencies, calling 911 for medical situations, and documentation.
Property Protection Training
Anti-theft, trespass prevention, patrols, master key handling, parking and locker room security, and document protection.
Basic fundamentals
Thirteen skills every guard masters
Ontario licensing
How to become a licensed security guard
The Private Security and Investigative Services Act of Ontario requires all security guards to be licensed — including security guards, bodyguards, bouncers, and loss prevention personnel. Here's the path:
Complete Training
Finish a ministry-approved 40-hour security guard training course.
Write the Exam
Pass the provincial test through a government-recognized testing centre.
Apply for Licence
Submit your application to the Ministry of the Solicitor General.
Join Royal
Apply to our open roles and start your career with structured support.
Licence details and current fees are published by ServiceOntario and the Ministry of the Solicitor General.
Why train with Royal
Training that shows on site
Current Standards
Training built on the latest industry standards and regulations.
Real-Life Examples
Scenarios drawn from real condominium incidents, not textbooks.
Property-Specific
Tailored to the unique needs of each property and community.
Service + Safety
Communication and customer-service skills alongside safety skills.
Want to build a career in security?
Explore our open roles — training and certification support included.